top of page

Consulting

I provide hands-on consulting support to organisations that need clarity, structure and momentum across supply chain, planning and operations.

​

My consulting work is grounded in real delivery experience, combining diagnosis, design and implementation support to help organisations improve how decisions are made and how work actually gets done.

​

I typically work with leadership teams who want practical solutions, not theoretical frameworks.

​

In some situations, organisations also benefit from interim IBP and supply chain leadership to stabilise performance while improvements are implemented.

IBP consulting analysis and planning work in progress

Practical consulting focused on delivery

When Organisations Engage Me

I am often engaged when:

​

  • IBP / S&OP is in place but not driving effective decisions

  • Planning processes are fragmented or overly complex

  • Senior leaders lack confidence in plans, forecasts or scenarios

  • Transformation initiatives have stalled or lost credibility

  • There is misalignment between strategy, planning and execution

  • ERP or digital planning programmes are under pressure

  • ​

These challenges are rarely technical alone — they sit at the intersection of process, organisation, behaviour and governance.

Consulting Services

My consulting support typically includes:

​

  • IBP / S&OP design, reset and optimisation

  • Planning and decision-making diagnostics

  • Supply chain capability and maturity assessments

  • Operating model and governance design

  • ERP and digital planning programme recovery

  • Transformation support alongside interim leadership

​​

Engagements range from short diagnostic assignments through to multi-phase design and implementation support.

Relevant consulting experience

A&M Logo_edited.png

Alvarez & Marsal - Director, Supply Chain & Operations

As a Director within Alvarez & Marsal’s Supply Chain & Operations practice, I led and supported multiple client engagements, including:

​

  • Delivery of an engineering resource management process for a major aerospace manufacturer

  • Logistics lead for operational due diligence for a battery manufacturer

  • Diagnosis of supply chain capability issues, identifying £2–5m savings opportunities

  • Design and delivery of level 3 planning processes and forecasting training

  • Recognised as European lead for S&OP capability

​​

This work required rapid diagnosis, senior stakeholder engagement and practical recommendations grounded in execution reality.

Independent consulting engagements

Across my independent consulting work, I have supported organisations with:

​

  • Turnaround of an Infor ERP implementation for Oxford Instruments, introducing agile delivery and coaching a struggling team to rebuild confidence and momentum

  • Recovery of a JDA supply chain implementation at Travis Perkins, introducing agile ways of working and improving executive engagement and transparency

  • Design and rollout of S&OP across more than 100 mining sites for Sibelco

  • S&OP maturity assessment and global capacity visibility for pladis to support better decision-making

  • Design and deployment of S&OP in GSK’s European pharma business, working closely with General Managers to embed demand review processes

IBP and S&OP consulting discussion with cross-functional leadership team

My consulting approach

My approach is pragmatic and outcome-focused:

​

  • Diagnose before prescribing solutions

  • Keep designs simple, practical and usable

  • Focus on decisions, not just processes

  • Align process, organisation, governance and behaviours

  • Work with real data and real constraints

  • Ensure ownership and accountability sit with the business

​​

I work collaboratively with leadership teams and internal resources, providing challenge where needed and support where it adds value.

How consulting and Interim Leadership Work Together

In many situations, consulting and interim leadership are combined.

​

I may:

  • Start with a diagnostic or design phase

  • Move into an interim leadership role to implement and embed change

  • Support transition back to permanent leadership once stability is achieved

​​

This flexibility allows organisations to get the right support at the right time, without unnecessary hand-offs.

Outcomes clients typically see

  • Clear, fit-for-purpose planning and governance

  • Improved confidence in plans and forecasts

  • Better quality executive conversations and decisions

  • Reduced operational noise and escalation

  • Stronger alignment between strategy and execution

Let's talk

If you’re facing planning, operational or transformation challenges and want practical, experience-led consulting support, I’m happy to have an initial confidential conversation to understand your situation and assess whether I can help.

© 2026 by Carter MacKenzie. 

bottom of page