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Fix Planning When it Stops Working (S&OP / IBP)

Helping organisations reset and stabilise planning processes (S&OP / IBP) so they drive real decisions — not just reporting.

When planning stops working, it often looks like this:

  • Demand Reviews drift into reporting sessions

  • Plans lose credibility across the business

  • Risks are discussed but not properly captured or acted on

  • Leadership decisions happen outside the process

  • Teams keep firefighting despite having a plan

 

Most organisations do not struggle because they lack a planning process.

 

They struggle because it stops working effectively in practice.

 

Whether it is called S&OP or IBP, the underlying issues are usually the same:

  • weakened discipline

  • poor alignment

  • lack of visibility

  • inconsistent decision-making

 

I work with organisations to fix that — quickly and practically.

Practical support to restore planning performance

I work with organisations where planning processes (S&OP / IBP) have stalled, drifted, or lost credibility.

IBP Reset

A focused diagnostic to identify what is not working and define a practical path forward.

IBP Stabilisation

STORYTELLING

Hands-0n support to restore cadence, discipline, and effective decision-making.

IBP Advisory & Coaching

Ongoing support to help leaders and teams sustain planning effectiveness over time.

What changes after working together

  • Planning forums focus on decisions, not reporting

  • Leadership gains confidence in the plan

  • Risks and assumptions become visible

  • Functions align around one operating view

  • Teams spend less time firefighting and more time managing performance

 

Experience that combines strategy, operations, and delivery

​I bring 30 years' experience across operations, supply chain, transformation, S&OP and IBP - working in both consulting and industry leadership.

My focus is simple:

making planning work in practice - not just on paper.

 

© 2026 by Carter MacKenzie. 

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